Ultimate Quantum LLC ("Company," "we," "us," or "our") operates UltimateNexus.ai (the "Platform" or "Service"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you use our Platform, visit our website, or otherwise interact with us.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must not use the Service.
When you connect third-party accounts to the Platform (including social media platforms, ad networks, email service providers, messaging platforms, and CRM systems), we receive information from those services as authorized by your integration settings. This may include:
Our AI systems generate derived information based on your data, including:
We use the information we collect for the following purposes:
To provide AI-powered features, we transmit certain data to third-party AI providers. This may include content prompts, business context, contact data (in anonymized or pseudonymized form where feasible), and campaign parameters necessary for AI content generation, analysis, and decision-making. We select AI providers that maintain commercially reasonable security practices, but we cannot guarantee the security practices of third-party AI providers. Data sent to AI providers may be subject to their respective privacy policies and terms of service.
When you authorize integrations with third-party platforms (social networks, ad networks, email providers, messaging services), we transmit data to those platforms as necessary to perform the integrated functions you have configured. Such data sharing is governed by the terms and privacy policies of those third-party platforms.
We share payment information with our payment processing partners (e.g., Stripe) to process transactions. These processors have their own privacy policies governing their use of your information.
We engage third-party companies and individuals to perform services on our behalf, including hosting, data storage, analytics, customer support, and email delivery. These service providers have access to your information only to perform tasks on our behalf and are obligated to maintain its confidentiality.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent fraud or other illegal activity; (d) protect the personal safety of users or the public; or (e) protect against legal liability.
In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.
We may share your information for other purposes with your explicit consent.
We retain your personal information for as long as your account is active or as needed to provide the Service. We retain certain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When data is no longer needed, we delete or anonymize it in accordance with our data retention schedules.
Contact and lead data you import into the Platform is retained for the duration of your subscription and for a reasonable period following account termination to allow for data export. AI-generated reasoning traces are retained for audit and compliance purposes.
You may request deletion of your data at any time (see Section 7).
We implement commercially reasonable technical and organizational measures to protect your information, including:
Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
You may request access to the personal information we hold about you and receive a copy of your data in a structured, commonly used, machine-readable format.
You may request that we correct any inaccurate or incomplete personal information.
You may request deletion of your personal information, subject to certain exceptions (e.g., where retention is required by law or necessary for legitimate business purposes). Upon account termination, we will delete or anonymize your data within 90 days, except as required for legal compliance or audit purposes.
You may request that we restrict the processing of your personal information or object to certain types of processing, including processing for direct marketing purposes.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
The Platform uses AI systems to make automated recommendations and decisions regarding your marketing operations. You have the right to request human review of significant automated decisions and to understand the logic involved. AI reasoning traces are maintained for this purpose. You maintain the ability to approve, reject, or modify any recommendation made by the AI system.
To exercise any of these rights, contact us at privacy@ultimatenexus.ai. We will respond to your request within 30 days (or such shorter period as required by applicable law). We may need to verify your identity before fulfilling your request.
We use cookies and similar technologies for the following purposes:
You can control cookies through your browser settings. Disabling certain cookies may limit Platform functionality.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses or other approved transfer mechanisms, to ensure your information receives adequate protection.
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
The Platform may contain links to or integrations with third-party websites and services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through the Platform.
Data you provide or that is generated through your use of the Platform may be sent to third-party AI providers as input for content generation, analysis, and decision-making. We minimize the data sent to what is necessary for the requested operation.
Content and analyses generated by AI systems on your behalf are treated as your data and are subject to the same protections described in this Privacy Policy. AI-generated outputs may not be unique and similar outputs may be generated for other users.
We do not use your proprietary business data, contact data, or marketing content to train general-purpose AI models. Third-party AI providers may have their own policies regarding training data; we select providers that offer enterprise-grade data handling and, where available, opt out of training data programs on your behalf.
When you use voice interaction features, audio is processed by speech recognition services to convert to text. We may retain transcriptions of voice interactions for service delivery and quality purposes. Audio recordings are processed in real-time and are not stored long-term unless required for dispute resolution or compliance.
California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect and how it is used, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights. We do not sell personal information. To exercise your rights, contact us at privacy@ultimatenexus.ai.
If you are in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation, including access, rectification, erasure, restriction of processing, data portability, and objection. Our legal bases for processing include contract performance, legitimate interests, consent, and legal obligations. You may lodge a complaint with your local data protection authority. Our Data Protection contact is privacy@ultimatenexus.ai.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or through the Platform. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Ultimate Quantum LLC
Email: privacy@ultimatenexus.ai